Arrange for roadside assistance. (-)
Capture repair and maintenance requests in GMT integrated Fleet Management System. (-)
Handle queries and follow up regarding progress of vehicles. (-)
Receive and process repair, maintenance and fitment requests from clients and suppliers. (-)
Receive calls for the misuse of government vehicles (-)
Request, evaluate and approve quotation from suppliers. (-)
ICT systems (-)
Not defined (-)
Client Care Centre (-)
Output FS (-)
To ensure an effective and efficient fleet repair and maintenance service (-)
Number of approved R&M service requests (SR) (-)
Number of complaints of misuse (-)
Number of R&M service requests (SR) received (-)
Number of requests uploaded to system (-)
Number of roadside assistance provided (-)
Number of vehicle queries/progress reporting (-)
AOP-Fleet Services (-)
ASD: Client Care Centre (-)
Fleet Repairs & Maintenance (-)