Management Support Services
subdirectorate

 

ASSOCIATED WITH

DETAILS OF ASSOCIATION

  • Conduct surveys with both internal and external stakeholders. (-)
  • Coordinate and facilitate the provision of user system and desk-top support in liaison with CeI and other service providers. (-)
  • Coordinate cleaning and security contracts. (-)
  • Coordinate occupational health and safety matters. (-)
  • Ensure that the ICT budget is spent as per the planned projects, without exceeding the budget. (-)
  • Ensure the management and administration of the ICT (GMT) projects. (-)
  • Facilitate communication and marketing activities in GMT in conjunction with the department’s Communications Unit. (-)
  • Facilitate departmental Batho Pele service delivery improvement initiatives. (-)
  • Facilitate GMT’s multi-term annual planning cycle. (-)
  • Facilitate organisational performance monitoring and reporting as per GMT’s strategic and annual performance plan. (-)
  • Facilitate the compilation of the GMT’s annual report. (-)
  • Facilitate training regarding ICT systems at GMT. (-)
  • Identify, implement, optimise, maintain and administer ICT application systems. (-)
  • Identify, optimise and implement improved processes. (-)
  • Inward benchmarking by other fleet management groups. (-)
  • Maintain and manage venues. (-)
  • Manage and encourage people, optimise their outputs and effectively manage relationships in order to achieve organisational goals. (-)
  • Manage the GMT ICT SLA and contracts with external service providers (e.g. CeI, Datacentrix, PWC, Dimension Data, SITA, etc.). (-)
  • Outward benchmarking by the entity to benchmark our services against national and international best practices. (-)
  • Provide ICT Infrastructure Management Support. (-)
  • Render a client liaison service. (-)
  • Render a human resource support service. (-)
  • Render a record management service. (-)
  • OPEX (-)
  • OPEX (-)
  • Availability of resources (-)
  • Business availability (-)
  • DTPW (-)
  • Internal and external stakeholders (-)
  • Not defined (-)
  • OHAS Committee (-)
  • Systems (Network) (-)
  • Office of Chief Director (-)
  • Office of Chief Director (-)
  • Office of Chief Director (-)
  • ICT (-)
  • ICT (-)
  • Office Support Services (-)
  • Statutory Reporting & Stakeholder Relations (-)
  • jd164 (-)
  • Government Motor Transport - GMT (-)
  • Chapter 5 (-)
  • Leaders in mobility solutions (R&D) (-)
  • Satisfied stakeholders (-)
  • To provide management support services (-)
  • (Research and development/ market analysis) (-)
  • Maintaining GMT’s value proposition (-)
  • nagement of the human resources of the Sub-Directorate to achieve the pre-determined performance indicators and service delivery imperatives: motivated, competent, appreciated and performance orientat (-)
  • Stakeholder engagements (-)
  • To facilitate and coordinate business planning, marketing and communication processes and activities. (-)
  • To provide office support services (-)
  • To render an ICT management support service (-)
  • Number of behavioural economic strategies developed to promote culture change (-)
  • Number of business processes reviewed (-)
  • Number of contracts concluded (-)
  • Number of evacuation drills (planned/unplanned) (-)
  • Number of events for mobility solutions (-)
  • Number of GMT communiques to staff (-)
  • Number of health and safety inspection (-)
  • Number of ICT projects running (internet of things and prototypes) as per the ICT Operational Plan (-)
  • Number of inward benchmarking engagements (-)
  • Number of management support supplied (-)
  • Number of outward benchmarking engagements (-)
  • Number of process improvements to enable improved service delivery (-)
  • Number of review workshops (-)
  • Number of staff/ executive management engagements (-)
  • Number of stakeholder engagements (operational and systems training/interventions, etc.) (-)
  • Number of stakeholder surveys (-)
  • Number of storytelling interventions conducted (-)
  • Number of strategy documents for the improvement of communications and marketing within GMT developed (-)
  • Number of system enhancements made (-)
  • Number of training interventions conducted (-)
  • Number of users supported (-)
  • Percentage of actual budget spent against the planned and approved budget (-)
  • Percentage of requests reported within 24 hours or less (-)
  • AOP-Management Support Services (-)
  • APP-Management Support Services (-)
  • SP-Management Support Services (-)
  • Cultural Transition (Connecting Cape) (-)
  • Ecological Transition (Green Cape) (-)
  • Economic Access Transition (Working Cape) (-)
  • Economic Access Transition (Working Cape) (-)
  • Institutional Transition (Leading Cape) (-)
  • Knowledge Transition (Educating Cape) (-)
  • Settlement Transition (Living Cape) (-)
  • VIP 2: Growth and Jobs (-)
  • VIP 4: Mobility and Spatial Transformation  (-)
  • VIP 5: Innovation and Culture (-)
  • Admin Officer: Office Support Services (-)
  • All supervisors with Management Support Services (-)
  • ASD: Statutory Reporting (-)
  • DD: Management Support Services (-)
  • System Support Coordinator: ICT management services (-)