#### To provide management support services
outcome

ASSOCIATED WITH

DETAILS OF ASSOCIATION

- Ensure that the ICT budget is spent as per the planned projects, without exceeding the budget. (-)
- Ensure the management and administration of the ICT (GMT) projects. (-)
- Facilitate communication and marketing activities in GMT in conjunction with the department’s Communications Unit. (-)
- Facilitate departmental Batho Pele service delivery improvement initiatives. (-)
- Facilitate organisational performance monitoring and reporting as per GMT’s strategic and annual performance plan. (-)
- Facilitate training regarding ICT systems at GMT. (-)
- Identify, implement, optimise, maintain and administer ICT application systems. (-)
- Provide ICT Infrastructure Management Support. (-)
- Render a record management service. (-)
- OPEX (-)
- Availability of resources (-)
- Business availability (-)
- Not defined (-)
- To provide office support services (-)
- Number of events for mobility solutions (-)
- Number of GMT communiques to staff (-)
- Number of management support supplied (-)
- Number of process improvements to enable improved service delivery (-)
- Number of review workshops (-)
- Number of staff/ executive management engagements (-)
- Number of storytelling interventions conducted (-)
- Number of strategy documents for the improvement of communications and marketing within GMT developed (-)
- Number of users supported (-)
- Percentage of actual budget spent against the planned and approved budget (-)
- Percentage of requests reported within 24 hours or less (-)
- AOP-Office of Chief Director (-)
- Admin Officer: Office Support Services (-)